+What is Insurance?

A cooperative system aims for the protection of individuals and establishments from the possible financial losses due to unforeseen accidents. Your insurance policy in such cases provides compensation. Through this process, the loss that a person is exposed will be distributed to all of the persons contributed in the common fund by paying premium. The purpose of the insurance is to put you back to the same financial status as you were in prior to loss.

+ What can be insured?

You can insure your personal properties or the properties of your enterprise or any liability it may be arisen against them. You can also insure your life insurance for the benefit of the family after the death of their breadwinner and from the exposure to the bodily injuries or diseases.

+ What are the different kinds of Insurance for Individuals?

You can insure your property and other belongings under Fire and Special Perils or Homeowner's Insurance policy and your motor vehicle under Motor Comprehensive, travel insurance, life insurance, medical, personal accidents and Third Party Insurance policy.

+ What are the different kinds of Insurance available for Commercial establishments?

You can insure your business under Fire and Special perils or Property All Risk, Business Interruption, Liability, Money, Fidelity Guarantee, Marine Cargo Insurance Policies. These Insurances are available and you can directly call us on 967 1 555 555 or our services customer on 711 44 22 00, so that we will help you in choosing the right insurance policies for your Business.

+How do I buy an Insurance Policy?

Visit one of our offices and a department representative will sit down with you to identify your insurance requirements. • Contact us at any time by telephone or fax or call our customer Service on 967 711 44 22 00 and we will identify your insurance requirements, for this service there is no cost or a commitment to buy from us.

+What amount should I insure for?

When you insure your house and its contents, you have insured for the rebuilding cost of the house and the replacement cost of the contents. When you insure your business, you have insured for the replacement cost of your business assets other than stock (which is insured on actual value on the basis of a monthly declaration policy). As businesses tend to have different needs it is much preferable to give us a call or drop us an email or fax letter and we will be happy to sit down with you and discuss your insurance needs and help you to make the right choice. When you like to insure your motor car against comprehensive risk, you should insure for its market value in its present condition.

+Will UIC survey the property before providing me an insurance coverage?

There is a possibility that we may survey your house or your business establishment prior to submitting our quotation and effecting an insurance cover. The decision to survey will be based on the information provided in the proposal form. This survey is carried out to ensure that you are provided with the right and suitable insurance policy at the most competitive terms. During this survey, we may make a few suggestions to improve the overall quality of the property to be insured. This will help in minimizing your premium and reducing the chance of a loss.

+How long will it take for the Insurance to be effected?

Your insurance will be effected as soon as you pay the premium quoted and in certain cases fulfill all the requirements mentioned in our quotation. You will receive our confirmation of cover when the insurance is effected. The issuance of the Policy document will follow in a few days time.

+What should I do if I have to make any changes in my Insurance policy?

Send immediately an email, fax or letter to us advising the change that has taken place under your policy. The change under the policy could take place for many reasons, for example you have bought new items in your house or you sell your house, thus your policy will be amended accordingly. Once receiving your advice our representatives will contact you and advise you an appropriate course of action.

+ What are the procedures should I take if I have a claim?

It depends on the kind of insurance and claims, for example in motor insurance, we have a department of compensation working 24*7 to register you claims. So call us on 967 711600303 or 711000068and our surveyor will attend at the accident site. Meanwhile, please take necessary action of reporting the incident to Police, Traffic etc. as the case may be. Our representative will guide you through the basic procedures when you report a claim.

+How long will it take for a claim to be settled?

In case of motor car, the cost of repairs depends on the size of the accidental damage, availability of the spare parts and the period for repair. You will find our procedures manage rapidly and the claim will also depends on your personal follow up. Our responsibility is financial in settling the claim but the repairs follow up and the providing of the spare parts are not under the responsibility of the UIC and it is in fact that the responsibility of the insured or according to the provisions of the insurance contract between the company and the Insured.

+ Can I select any garage for repairs when an accident occurred to my car?

Our company deals with garages with a long experience, a high reputation and offer a competitive price to guarantee a distinguished service to its clients. If you choose any garage without notifying the company, you will bear the differences of repair value between the amount that approved by the company and the value of the garage's offer for repair.

+ What are the procedures that must be followed in case of any accident?

Immediately contact the company in case of an accident. You are kindly requested to contact the specialized authorities, and our representative will guide you to the right procedures that are required and the documents that must be presented.

+ What is the importance of life assurance?

The life assurance is a part of the financial planning. This kind of insurance may be used to pay the debts and offering money to the heirs after the death of the breadwinner and for their education expenses. It also offers the money of funeral expenses, in addition to many other benefits that such kind of insurance is provided.

+ Do the medical checks-up necessary once apply for the life assurance?

Once you want to insure on your life, many factors will define the necessity of them, amongst of them are the medical checks up, the sum insured of the life insurance, your age and the health conditions information that you will present in your proposal form.

+ Can I change the beneficiary in the life assurance policy?

If there is a provision stipulating that no change of the beneficiary to be allowed, such a matter follows your instructions at the beginning of the insurance and it commits you after effecting insurance, which the insurance company should comply with and must execute it. There are some circumstances allow the change of the beneficiary in such a case it becomes permissible to the insurance policy holder to take such an action and altering the beneficiary accordingly.

+What is Takaful Insurance?

 

Takaful is Arabic word meaning “guaranteeing each other” or "joint guarantee". The Tabarru' system is the main core of the Takaful system making it free from uncertainty and gambling.
 
Tabarru' means "donation; gift; contribution." Each participant that needs protection must be present with the sincere intention to donate to other participants faced with difficulties. Therefore, Islamic insurance exists where each participant contributes into a fund that is used to support one another with each participant contributing sufficient amounts to cover expected claims.

+What is Takaful Insurance?

 

Takaful is Arabic word meaning “guaranteeing each other” or "joint guarantee". The Tabarru' system is the main core of the Takaful system making it free from uncertainty and gambling.
 
Tabarru' means "donation; gift; contribution." Each participant that needs protection must be present with the sincere intention to donate to other participants faced with difficulties. Therefore, Islamic insurance exists where each participant contributes into a fund that is used to support one another with each participant contributing sufficient amounts to cover expected claims.